Diamond Gadgets
FAQ
Frequently Asked Questions (FAQs)
Are all your gadgets original and brand new?
Yes, absolutely. At Diamond Gadgets, we sell only 100% original and brand-new products. All phones, laptops, and accessories are sourced directly from authorized distributors and come with manufacturer warranties.
Do you offer payment on delivery?
Currently, we operate on prepaid orders only to ensure product security and fast processing. However, we offer secure and flexible payment options, including bank transfer, debit card, and USSD.
How long does delivery take?
Delivery within Lagos takes 1–2 working days, while outside Lagos takes 2–5 working days. We partner with trusted logistics companies to ensure your gadgets are delivered safely and on time.
Can I return or exchange a product?
Yes. We offer a 3-day return policy for defective or wrongly delivered items. Products must be unused, in original packaging, and returned with proof of purchase. Contact our support team immediately to process a return.
Do your products come with a warranty?
Yes, all eligible products come with a manufacturer’s warranty (usually 6 to 12 months). Warranty coverage details are available on each product page or upon request.
